Description

This no-cost 11-week foundational course for careers in the technology field will prepare graduates for entry-level desktop support, help desk, and technical customer service jobs. IT support is a dynamic, fast-growing field which is projected to grow 11% between 2016 and 2026 — faster than the average of all other occupations. This certificate program introduces people to troubleshooting and customer service, networking, operating systems, system administration, automation, and security—all the fundamentals of IT support.